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A missing document. A blown deadline. A struggling student who goes unnoticed until it's too late. These are the moments that quietly cost universities enrollment and retention.

It's why more colleges and universities are turning to agentic AI: to close those gaps and free up staff time for the conversations that need a person.

American University of Antigua College of Medicine (AUA) is one of them. The university went from first conversation to signed contract in 45 days, then had its first agent, handling student chat and WhatsApp conversations, live in weeks rather than a semester. It's a crawl, walk, run rollout: an outreach agent for missing documents and deadlines, and an early-warning agent for struggling students, are next.

In this fireside chat, Sheikh Sadiq, chief operating officer at Manipal Education Americas, shares what that rollout actually took.

What you'll learn:

  • How to tell whether a problem is actually a fit for agentic AI
  • What it takes to go from a signed contract to a live agent in a matter of weeks
  • How one university got internal buy-in and rolled out in stages instead of all at once
  • What high containment actually means, and when a conversation should still go to a person

Can't attend the webinar? You should still register—all registrants will receive a recording of the webinar and a copy of the presentation slides.

Thursday, August 27, at 2 p.m. ET

Weeks, Not Semesters: How AUA Deployed Agentic AI

SPEAKERS

Sheikh Sadiq
Executive Vice President of Strategy and COO of Manipal Education Americas (AUA College of Medicine) in New York

Sheikh Sadiq is a senior executive with more than 25 years of leadership experience spanning finance, operations, administration and information technology. He serves as executive vice president of strategy and COO of Manipal Education Americas (AUA College of Medicine) in New York, where he directs cross-functional strategy and operations for a global institution serving more than 700 students and 200 faculty and staff. He oversees functions including IT, finance, financial aid, admissions, marketing and human resources, and has deployed AI initiatives in candidate evaluation and predictive analytics to identify at-risk students. He completed the Chief AI Officer executive education program at the University of Chicago Booth School of Business and holds a B.S. in mechanical engineering from the Milwaukee School of Engineering.

Jean Bezek
Solutions Consultant at Druid AI

Jean Bezek is a solutions consultant at Druid with over two decades of experience in the technology sector, helping organizations adopt and scale innovative digital solutions. At Druid AI, Jean works with enterprise clients in insurance and financial services to design and implement conversational and agentic AI solutions that streamline operations, enhance customer engagement and drive measurable business outcomes. With a strong background in bridging technical capabilities and business needs, Jean focuses on helping organizations translate emerging AI technologies into practical, high-impact applications.

Suzanne Azpeitia
Revenue Growth at Druid AI

Suzanne Azpeitia drives revenue growth at Druid AI, helping enterprise leaders design and deploy agentic AI and customer experience automation. With an MBA in finance and a background as a financial systems analyst at MuleSoft, she approaches AI adoption through a practical, ROI-driven lens. Suzanne brings over a decade of enterprise technology leadership, previously scaling go-to-market teams at Airkit and Ushur.

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